Questions and Request

FAQ

  • What is the Third party logistics?
    GLOVIS Alabama formulate logistics strategies and processes that are appropriate for our customer’s business environment and decide on transport equipment in consideration of freight characteristics. GLOVIS Alabama offer comprehensive logistics services by using cutting-edge information systems and advanced logistics technologies, thereby contributing to the reduction of logistics costs. GLOVIS Alabama handle logistics for automotive parts procurement and even tire sales. GLOVIS Alabama also transport petroleum products from where they are made ready for shipment to gas stations by using tank trucks. Logistics services are also provided for various petrochemical products. GLOVIS Alabama transport construction materials and products and offer logistics services for processed daily necessities, agricultural products and food ingredients. GLOVIS Alabama are providing our services to a wider variety of industrial sectors to include plants and construction.
  • What is the KD Business ?
    Business of supplying parts for assembly at overseas plants GLOVIS Alabama engages in the KD (Knock Down) business, which involves procuring parts from domestic and overseas parts suppliers and transporting/selling the parts to manufacturing plants for overseas production of automobiles of Hyundai-Kia Motors. From ordering to packaging, transporting, local inland transporting, warehousing and JIT delivery, GLOVIS Alabama provides comprehensive services, thus contributing to increased productivity at overseas manufacturing plants
  • What are the important factors in operation C.C?
    The answer is “Quality Control”. GLOVIS Alabama offers customer satisfaction services that contribute to increased value for customers. GLOVIS Alabama built the quality systems to provide optimal convenience to customers, satisfy customer requirements, and observe laws and regulations on conducting business. GLOVIS Alabama continue to engage in quality improvement activities.

Information on collecting and utilizing personal information

Hyundai Glovis understands that your privacy is important to you.
Hyundai Glovis is strongly committed to protecting your privacy and the personal information that you may provide as you access and use the materials on Hyundai Glovis.net (the "Site"). In this written privacy policy, Hyundai Glovis describes the scope and breadth of our commitment to privacy.

A. Range of Personal Information and Method for Collection
B. Purpose of the Collection of Personal Information
C. Sharing/Disclosure of Personal Information to Third Parties
D. Provision of Information to a Third Party
E. Period of Retention and Use of Personal information
F. Procedure for Deleting Personal Information
G. Commissioned Processing of Personal Information
H. Staff Members in charge of the Protection of Personal Information

A. Range of Personal Informatioin and Method for Collection
In order to provide our full range of services, we may collect the following types of information from our users through this site.

• Request: Name, E-mail Address, Phone Number
• Job Opportunities: Name, E-mail Address, Phone Number

We also provide users the opportunity to opt in and out of providing personal information both during registration on the site or in response to specific requests. Once a user selects to opt-in, it will be considered that he/she chooses to allow the site to collect their information.

B. Purpose of the Collection of Personal Information
Hyundai Glovis only processes personal information for the purposes described below.

Customer Support To make sure all our customers are getting heard and getting what they need, Hyundai Glovis monitors customers’ requests and comments through online customer service.
Personal information that is collected will be used to answer customers’ inquiries.
Recruitment Hyundai Glovis collects personal information for recruiting our workforce.

C. Sharing/Disclosure of Personal Information to Third Parties
Based on our privacy policy, we do not share any personal information to a third party. However, Hyundai Glovis may share personal information outside of the company in the following limited circumstances:
• We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request or (b) enforce applicable Terms of Service, including investigation of potential violations.

D. Provision of Information to a Third Party
Hyundai Glovis does not transfer any information collected on this Site without the consent of the user. In cases where any transfers may be needed, it will take place under the circumstance where the user is informed of the specific information that is to be transferred and with the user’s approval.

E. Period of Retention and Use of Personal information
Once the information is collected and used for the desired purpose, information will be deleted without any delay. However, certain information will be saved for a certain amount of time and reason as stated below.

• Information holding for in-house purposes:

1. Personal Information for Request - Purpose for holding: To prevent confusion in service uses Holding Period: 1 year
2. Personal Information for Job Opportunities - Purpose for holding: To prevent confusion in service uses Holding Period: 1 year

F. Procedure for Deleting Personal Information
Once the information is collected and used for the desired purpose, information will be deleted without any delay.
The elimination procedure is as below.

1. Deletion Procedure - After the goal is realized, personal information of the user is subject to deletion under the privacy policy and other legal regulations to preserve information. Information may not be used for any other purposes that are not specified in the company’s privacy policy.
2. Deletion Method - Personal information printed on paper will be abolished by pulverization or by fire. Any electronic data will be deleted through technical processes so that they cannot be viewed in any way.

G. Commissioned Processing of Personal Information
You may access, correct, update, and/or delete any personally-identifiable information that you submit to this Site. To do so, please either follow instructions on the page of the Site on which you have provided such information or subscribed or registered or contact us. For requests for a correction on personal information, we will not allow any access to the information before the correction is made. Requests for a deletion of any personal information will take place under our policy in holding certain information for certain purposes (provision F) and this information will not be accessible or able to be viewed.

H. Staff Members in charge of the Protection of Personal Information
Hyundai Glovis regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Hyundai Glovis's treatment of personal information by contacting us through this web site or by writing to us at the following contact information.

Personal information on Request
• Name: Kimberly JONES
• Phone Number: +1-334-387-4203
• E-mail: kjones@glovisala.com

• Name: Sean KIM
• Phone Number: +1-334-387-4235
• E-mail: skim@glovisala.com

Personal information on Job Opportunities
• Name: Kimberly JONES
• Phone Number: +1-334-387-4203
• E-mail: kjones@glovisala.com

We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding privacy of personal Information.

Date of announcement: September 2012
Date of enforcement: September 2012

Receipt of customer questions

* Required Fields

Receipt of customer questions
* Category
/

You can upload a file name that is a combination of letters and numbers and the maximum size of an upload file allowed is 5MB.

Please share this post via SNS.

When you click on an icon, it links to its relevant SNS login page.